E-mail information

Included: rent Segway + briefing & instructions + guide/instructor. Your guide will be pleased to get your appreciation, tips are entirely at your discretion.

If you want to receive a bill, please send us an email on info@segwaybrugge.be, mentioning your reservation number.

We ask to be present already min. 15 minutes before the scheduled start of your tour. This is necessary to guarantee you a smooth and satisfactory tour.

Where can you find us?

Site Oud Sint Jan – previously the ancient Sint-Jan hospital
Mariastraat 38 – entrance opposite the main entrance of the O.L.V.-church
or: Zonnekemeers 18
8000 Bruges

Do not forget:

  1. Your camera and/or smartphone;
  2. Wear comfortable shoes and appropriate clothing (have a look at the weather forecast, gloves when cold or chilly);
  3. Parking: depending on availability, it is possible to park close-by at the site of Oud Sint Jan – entrance P-site at Zonnekemeers 18. If this parking is full, we advise you to go to the underground P-site at ‘t Zand, not so far away;
  4. If you are delayed or you cannot reach us (traffic jams, illness…) or you want to change your booking, please contact us in time by phone on +32 495 90 60 60 or +32 50 68 87 70;
  5. Alcohol consumption before the start of your tour is not permitted;
  6. Do not forget your passport and driving license;
  7. For security reasons, we cannot take pregnant ladies along on Segway tours;
  8. The guide and/or a responsible member of our staff can always refuse to take someone along on a tour. As we are on public roads, safety is our absolute priority! The guide or a responsible member of our staff can always refuse participants if they believe that security cannot be guaranteed!
  9. See the map above in order to find us.
  10. By booking, you have accepted the general conditions of trade (https://www.segway-brugge.be/en/terms-and-conditions/).

Conditions of annulation:

  • Until 24 hours before the start of your booked tour, you can reschedule the tour without costs to another time slot depending of course on availability;
  • If you cancel less than 24 hours before and rescheduling is not possible, we can refund your prepaid fees, less a fixed sum of € 25 for annulation, administration and staff costs;
  • We refund the due amount on the same bank account number with which you have made the online payment;
  • Annulation can only be done with a written note on info@segwaybrugge.be and is only valid after receiving our confirmation.

Thank you again for having chosen Segway Brugge. We are looking forward to meeting you and your party soon!

Sincerely yours,

Team Segway Brugge