SEGWAY häufig gestellte Fragen
1. The customer shall confirm to have received all the necessary information before making a booking. The customer shall confirm to have read these General Conditions before making a booking.
2. All transactions between SEGWAY BRUGGE and the customer shall be subject to these General Conditions. By making a booking, the customer acknowledges to have read the content of these conditions, and to understand and accept them. These conditions shall lawfully prevail over any of the customer’s purchase or other conditions, even if these stipulate that they are the only conditions that apply. Any nullification of one or more provisos from these general conditions shall not prejudice the applicability of the other clauses. Segway Brugge shall retain the right to amend the provisions of these General Conditions.
3. Any of Segway Brugge's offers or price lists shall be indicative and entirely free of engagement at all times. A quote created for a specific customer has a validity of thirty (30) calendar days, unless otherwise indicated on the quote. A quote shall only apply to a specific assignment and shall not, therefore, automatically apply to any subsequent assignments.
4. A booking made by a customer shall not take effect until a booking fee that equals 100% of the specified rent per piece of equipment (hereinafter the “the booking fee”) has been paid to Segway Brugge. Upon receipt of the booking fee by Segway Brugge, the customer shall receive a booking voucher. The latter will not form a lease, but merely a report of the application of rental services by the customer and a receipt for the amount paid by the customer. The booking fee shall be reduced from the final settlement or any other amounts payable to Segway Brugge when the final payment is made. The booking voucher does not, however, form an agreement between the customer and Segway Brugge which requires the latter to provide rental services. A final lease shall not be drawn up until the customer has handed his booking voucher to Segway Brugge. Any changes or additions to this lease shall be valid upon the written agreement of both parties only. When an agreement is drawn up, it will stipulate the customer’s rights and responsibilities, and the party signing this agreement shall be held severally liable for all obligations pursuant to the agreement.
5. Cancellation or amendment of the booking by the customer can only be done in writing (by letter, fax or e-mail). As a result of cancellation or amendment to the booking, Segway Brugge shall be entitled to charge the following amounts, unless expressly agreed otherwise:
a) in the event of cancellation/amendment more than 6 weeks prior to the time when Segway Brugge's rental services were due to commence, 10% of the specified rental fee for each of the cancelled pieces of equipment;
b) in the event of cancellation/amendment between 6 and 4 weeks prior, 20 % of the specified rental fee for each of the cancelled pieces of equipment;
c) in the event of cancellation/ amendment between 4 and 2 weeks prior, 40 % of the specified rental fee for each of the cancelled pieces of equipment;
d) in the event of cancellation/amendment between 2 weeks and 7 days weeks prior, 60 % of the specified rental fee for each of the cancelled pieces of equipment;
e) in the event of cancellation/amendment between 7 and 3 days weeks prior, 90 % of the specified rental fee for each of the cancelled pieces of equipment;
f) in the event of cancellation/amendment less than three days weeks prior, 100% of the specified rental fee for each of the cancelled pieces of equipment.
In the event of force majeure, Segway Brugge may waive the obligations ‘vis-à-vis’ the customer. Force majeure shall be any circumstance outside of Segway Brugge will, as a result of which Segway Brugge is prevented, either wholly or in part, from observing its obligations ‘vis-à-vis’ the other party. Such circumstances shall include strikes, fires, exceptional weather conditions such as snow/rain/hail/wind and other operational disruptions, as well as the untimely delivery, or absence thereof, by suppliers or other third parties involved. In the event of force majeure that prevents the booked activity from taking place, Segway Brugge shall immediately refund the paid booking fee.
6. The customer acknowledges to have received rented pieces of equipment in a good state of repair without any visible defects. The customer commits to returning the piece of equipment in the same state of repair, barring any normal wear and tear, by the date and at the place specified in the agreement, unless the customer has applied for an extension of the lease period and this extension has been granted.
7. The customer shall commit to using the pieces of equipment with the care of a prudent man, in accordance with their intended use and all the prevailing lawful obligations, government regulations and manufacturer instructions. The customer shall be liable for any fines, taxes or reimbursements as a result of infringements in the broadest sense of the word to the body establishing or issuing the same. In addition, Segway Brugge shall charge the customer an administrative fee of EUR 30 per fine, tax or reimbursement incurred. The customer shall also commit to taking any useful measures to prevent the incorrect, unlawful or non-contractual use of the piece of equipment either by the customer himself or by third parties (by, inter alia, locking the piece of equipment away at night). It is prohibited to sub-let the pieces of equipment, or transport them abroad for that matter, without Segway Brugge's written agreement. The customer shall report any defects or deficiencies to the pieces of equipment to Segway Brugge without delay. If it transpires that the piece of equipment needs to be repaired while underway, then this should be entrusted to Segway Brugge. If this proves impossible, then the customer shall entrust any repair activities to a third party, but not until it has received Moment’s written agreement. Any repair activity carried out without Segway Brugge's express agreement shall be exclusively at the expense of the customer, except for any urgent interventions that protect the piece of equipment in the case of fire, for example.
8. Each driver of a vehicle must have undergone brief driving proficiency training. Segway Brugge retains the right to refuse to hand over a piece of equipment to a driver who is incapable of carrying the responsibility of a piece of equipment entrusted to them, without owing to the customer any form of damages. The above also applies when a driver is under the influence of alcohol, drugs, medication or any other substances that prejudice normal levels of consciousness or reaction powers. By accepting the piece of equipment following driving proficiency training, the driver shall declare to be sufficiently capable of operating the piece of equipment and to have understood the issued instructions/initiation. Segway Brugge retains the right to reclaim a piece of equipment at any time and without prior warning should the customer infringe on any provision of the agreement.
9. Any damage incurred to the pieces of equipment during the lease period, irrespective of the cause or circumstances, shall be at the customer’s expense. Segway Brugge cannot under any circumstances be made liable for the damage, except when this is the result of intent or gross neglect on the part of Segway Brugge. Segway Brugge shall never be liable for indirect damage, including consequential loss, for example. The customer shall safeguard Segway Brugge against third-party claims on the basis of damage incurred during the lease period by third parties as a result of the customer using the piece of equipment.
10. Unless otherwise stipulated, all invoices issued by Segway Brugge shall be immediately payable in cash by the specified due date. Every invoice that has not been paid by the due date shall be increased lawfully and without prior notice by a fixed penalty that equals 15% of the total invoice amount, with a minimum of EUR 50. Moreover, every invoice that has not been settled by the due date shall lawfully and without any prior notice incur a delay interest of 1% per month, until such time as the total amount has been paid, without prejudice to the payment of the above-mentioned penalty to Segway Brugge.
11. Segway Brugge may include personal data issued by the customer in an automated database. This data will be used with a view to conducting information or promotional campaigns in connection with services and/or products provided by Segway Brugge in the framework of the contractual relationship between the customer and Segway Brugge. The customer may ask for their details to be communicated and improved at all times and free of charge. If the customer no longer wishes to receive commercial information from Segway Brugge, the customer shall be required to inform Segway Brugge thereof.
12. Any disputes arising from these general conditions or any other agreement concluded between Segway Brugge and the customer shall be settled by the courts of the Bruges district only. Belgian legislation shall apply.
2. All transactions between SEGWAY BRUGGE and the customer shall be subject to these General Conditions. By making a booking, the customer acknowledges to have read the content of these conditions, and to understand and accept them. These conditions shall lawfully prevail over any of the customer’s purchase or other conditions, even if these stipulate that they are the only conditions that apply. Any nullification of one or more provisos from these general conditions shall not prejudice the applicability of the other clauses. Segway Brugge shall retain the right to amend the provisions of these General Conditions.
3. Any of Segway Brugge's offers or price lists shall be indicative and entirely free of engagement at all times. A quote created for a specific customer has a validity of thirty (30) calendar days, unless otherwise indicated on the quote. A quote shall only apply to a specific assignment and shall not, therefore, automatically apply to any subsequent assignments.
4. A booking made by a customer shall not take effect until a booking fee that equals 100% of the specified rent per piece of equipment (hereinafter the “the booking fee”) has been paid to Segway Brugge. Upon receipt of the booking fee by Segway Brugge, the customer shall receive a booking voucher. The latter will not form a lease, but merely a report of the application of rental services by the customer and a receipt for the amount paid by the customer. The booking fee shall be reduced from the final settlement or any other amounts payable to Segway Brugge when the final payment is made. The booking voucher does not, however, form an agreement between the customer and Segway Brugge which requires the latter to provide rental services. A final lease shall not be drawn up until the customer has handed his booking voucher to Segway Brugge. Any changes or additions to this lease shall be valid upon the written agreement of both parties only. When an agreement is drawn up, it will stipulate the customer’s rights and responsibilities, and the party signing this agreement shall be held severally liable for all obligations pursuant to the agreement.
5. Cancellation or amendment of the booking by the customer can only be done in writing (by letter, fax or e-mail). As a result of cancellation or amendment to the booking, Segway Brugge shall be entitled to charge the following amounts, unless expressly agreed otherwise:
a) in the event of cancellation/amendment more than 6 weeks prior to the time when Segway Brugge's rental services were due to commence, 10% of the specified rental fee for each of the cancelled pieces of equipment;
b) in the event of cancellation/amendment between 6 and 4 weeks prior, 20 % of the specified rental fee for each of the cancelled pieces of equipment;
c) in the event of cancellation/ amendment between 4 and 2 weeks prior, 40 % of the specified rental fee for each of the cancelled pieces of equipment;
d) in the event of cancellation/amendment between 2 weeks and 7 days weeks prior, 60 % of the specified rental fee for each of the cancelled pieces of equipment;
e) in the event of cancellation/amendment between 7 and 3 days weeks prior, 90 % of the specified rental fee for each of the cancelled pieces of equipment;
f) in the event of cancellation/amendment less than three days weeks prior, 100% of the specified rental fee for each of the cancelled pieces of equipment.
In the event of force majeure, Segway Brugge may waive the obligations ‘vis-à-vis’ the customer. Force majeure shall be any circumstance outside of Segway Brugge will, as a result of which Segway Brugge is prevented, either wholly or in part, from observing its obligations ‘vis-à-vis’ the other party. Such circumstances shall include strikes, fires, exceptional weather conditions such as snow/rain/hail/wind and other operational disruptions, as well as the untimely delivery, or absence thereof, by suppliers or other third parties involved. In the event of force majeure that prevents the booked activity from taking place, Segway Brugge shall immediately refund the paid booking fee.
6. The customer acknowledges to have received rented pieces of equipment in a good state of repair without any visible defects. The customer commits to returning the piece of equipment in the same state of repair, barring any normal wear and tear, by the date and at the place specified in the agreement, unless the customer has applied for an extension of the lease period and this extension has been granted.
7. The customer shall commit to using the pieces of equipment with the care of a prudent man, in accordance with their intended use and all the prevailing lawful obligations, government regulations and manufacturer instructions. The customer shall be liable for any fines, taxes or reimbursements as a result of infringements in the broadest sense of the word to the body establishing or issuing the same. In addition, Segway Brugge shall charge the customer an administrative fee of EUR 30 per fine, tax or reimbursement incurred. The customer shall also commit to taking any useful measures to prevent the incorrect, unlawful or non-contractual use of the piece of equipment either by the customer himself or by third parties (by, inter alia, locking the piece of equipment away at night). It is prohibited to sub-let the pieces of equipment, or transport them abroad for that matter, without Segway Brugge's written agreement. The customer shall report any defects or deficiencies to the pieces of equipment to Segway Brugge without delay. If it transpires that the piece of equipment needs to be repaired while underway, then this should be entrusted to Segway Brugge. If this proves impossible, then the customer shall entrust any repair activities to a third party, but not until it has received Moment’s written agreement. Any repair activity carried out without Segway Brugge's express agreement shall be exclusively at the expense of the customer, except for any urgent interventions that protect the piece of equipment in the case of fire, for example.
8. Each driver of a vehicle must have undergone brief driving proficiency training. Segway Brugge retains the right to refuse to hand over a piece of equipment to a driver who is incapable of carrying the responsibility of a piece of equipment entrusted to them, without owing to the customer any form of damages. The above also applies when a driver is under the influence of alcohol, drugs, medication or any other substances that prejudice normal levels of consciousness or reaction powers. By accepting the piece of equipment following driving proficiency training, the driver shall declare to be sufficiently capable of operating the piece of equipment and to have understood the issued instructions/initiation. Segway Brugge retains the right to reclaim a piece of equipment at any time and without prior warning should the customer infringe on any provision of the agreement.
9. Any damage incurred to the pieces of equipment during the lease period, irrespective of the cause or circumstances, shall be at the customer’s expense. Segway Brugge cannot under any circumstances be made liable for the damage, except when this is the result of intent or gross neglect on the part of Segway Brugge. Segway Brugge shall never be liable for indirect damage, including consequential loss, for example. The customer shall safeguard Segway Brugge against third-party claims on the basis of damage incurred during the lease period by third parties as a result of the customer using the piece of equipment.
10. Unless otherwise stipulated, all invoices issued by Segway Brugge shall be immediately payable in cash by the specified due date. Every invoice that has not been paid by the due date shall be increased lawfully and without prior notice by a fixed penalty that equals 15% of the total invoice amount, with a minimum of EUR 50. Moreover, every invoice that has not been settled by the due date shall lawfully and without any prior notice incur a delay interest of 1% per month, until such time as the total amount has been paid, without prejudice to the payment of the above-mentioned penalty to Segway Brugge.
11. Segway Brugge may include personal data issued by the customer in an automated database. This data will be used with a view to conducting information or promotional campaigns in connection with services and/or products provided by Segway Brugge in the framework of the contractual relationship between the customer and Segway Brugge. The customer may ask for their details to be communicated and improved at all times and free of charge. If the customer no longer wishes to receive commercial information from Segway Brugge, the customer shall be required to inform Segway Brugge thereof.
12. Any disputes arising from these general conditions or any other agreement concluded between Segway Brugge and the customer shall be settled by the courts of the Bruges district only. Belgian legislation shall apply.
ACHTUNG : Ein Segway kostet ± € 7800 → Wir sind nicht verantwortlich für Unfälle! Benutzen Sie den Segway also in einer vernünftigen Weise und halten Sie sich an die folgenden 7 Vorschriften, sodass Sie und Ihre Gesellschaft optimal das Segway Erlebnis genieβen können.
ES IST VERBOTEN NEBEN EINANDER ZU FAHREN. FAHREN SIE IMMER HINTER EINANDER UND BERÜCKSICHTIGEN SIE EINEN SICHEREN ABSTAND (± 1m) ZU IHREM VOR- UND RÜCKGÄNGER.
MACHEN SIE KEINE EXTREMEN BEWEGUNGEN, BLEIBEN SIE RUHIG, NICHT HIN UND HER SCHAUKELN AUF DEM SEGWAY.
NICHT OHNE ERLAUBNIS RÜCKWÄRTS FAHREN.
IN EINER PANIKREAKTION NICHT VOM SEGWAY ABSPRINGEN.
HELME SIND ANWESEND UND WERDEN AUF WUNSCH KOSTENLOS ZUR VERFÜGUNG GESTELLT.
ALKOHOLKONSUM VOR ODER WÄHREND DER TOUR IST NICHT ERLAUBT.
KEINE AUFNAHMEN MACHEN, FILMEN ODER TELEFONIEREN BEI DER SEGWAY-FAHRT.
Wenn das Lenkrad an Sie angedrückt wird, bedeutet das dass der Geschwindigkeitsbegrenzer des Segways eingeschaltet ist. Bremsen Sie ab und schaffen Sie genügend Raum zwischen Ihnen und dem Lenkrad. Der Segway warnt Sie auf 2 Weisen dass etwas nicht stimmt:
In beiden Fällen ist es notwendig, dass Sie ruhig zum Stillstand kommen und kontrolliert absteigen.
Hierbei erklärt Unterzeichneter :
Die Vermietung erfolgt immer unter Begleitung, es sei denn zwischen den Parteien wurde etwas anders vereinbart.
Durch Unterschrift dieser Unterlage bestätigen Sie die allgemeinen Bedingungen van Segway Brugge zur Kenntnis genommen zu haben (auf Englisch auf der Rückseite) und diese zu akzeptieren.
Wenn das Lenkrad an Sie angedrückt wird, bedeutet das dass der Geschwindigkeitsbegrenzer des Segways eingeschaltet ist. Bremsen Sie ab und schaffen Sie genügend Raum zwischen Ihnen und dem Lenkrad. Der Segway warnt Sie auf 2 Weisen dass etwas nicht stimmt:
- Das Lenkrad fängt an zu vibrieren. Bremsen Sie ab, halten Sie kontrolliert an und warnen Sie einen Begleiter.
- Der Segway fängt an zu piepsen. Bremsen Sie ab, halten Sie kontrolliert an und warnen Sie einen Begleiter.
In beiden Fällen ist es notwendig, dass Sie ruhig zum Stillstand kommen und kontrolliert absteigen.
Hierbei erklärt Unterzeichneter :
- Obenstehende Sicherheitsmaβnahmen gelesen, verstanden und akzeptiert zu haben.
- Auf eigenes Risiko an die Segway Tour teil zu nehmen.
- Die Anweisung des Begleiters oder Instrukteurs verstanden und befolgt zu haben.
- Die Anwesenheit und Verfügbarkeit von Helmen zur Kenntnis genommen zu haben.
- Nach der Anweisung zu wissen wie das Gerät funktioniert und imstande zu sein den Segway sicher zu lenken.
- Keineswegs die Organisation von Segway Brügge verantwortlich zu machen in irgendwelcher Form für irgendwelchen Schaden, der sich eventuell durch Beteiligung an der Segway Tour ergeben hat. Daher haftet der Mieter weiterhin völlig für Führung und Schaden oder Verletzung wahrend den gesamten Mietzeitraum.
- Sie für jegliche Schäden oder Verletzung Dritter während der Mietzeit des Gerätes vollständig verantwortlich sind. Trotz der Tatsache, dass der Fahrer des Gerätes für diese Haftung durch eine von der Organisation der Segway Bruges City Tours entnommene Politik versichert ist, zahlt der Fahrer eine endgültige Entschädigung in Höhe von 150 EUR an die Organisation (ohne diesen Betrag, der die bezahlte Entschädigung übersteigt) . Dieser Betrag entspricht der Franchise in der Versicherung, die von der Organisation von Segway Brugge City Tours entnommen wurde.
Die Vermietung erfolgt immer unter Begleitung, es sei denn zwischen den Parteien wurde etwas anders vereinbart.
Durch Unterschrift dieser Unterlage bestätigen Sie die allgemeinen Bedingungen van Segway Brugge zur Kenntnis genommen zu haben (auf Englisch auf der Rückseite) und diese zu akzeptieren.
- Bis 24 Stunden vor Anfang Ihrer gebuchten Tour können Sie diese, falls möglich, kostenlos auf einen anderen Zeitpunkt verschieben. Wenn die Reservierung nicht mehr stattfindet, wird Ihre Anzahlung rückerstattet mit Abzug von 25 € Annullations-, Verwaltungs- und Personalkosten.
- Wenn man weniger als 24 Stunden vor Anfang der Tour annulliert und die Reservierung nicht mehr stattfindet, wird Ihre Anzahlung rückerstattet mit Abzug von 25 € Annullations-, Verwaltungs- und Personalkosten;
- Die Rückerstattung erfolgt auf die Kontonummer mit der man online bezahlt hat;
- Annullieren kann nur schriftlich per E-Mail an info@segwaybrugge.be und ist nur gültig nach Empfang unserer Bestätigung.
- Bei Nichterscheinen werden mindestens 50 € berechnet.
Nur maximal 20 Personen können an einer Segway Tour teilnehmen. Falls Ihre Gruppe größer sein sollte, kann die Tour in Gruppen verteilt werden wobei die Segway Touren mit anderen Aktivitäten kombiniert werden können, z.B. mit Kutschenfahrten durch die Stadt oder Bootsfahrten auf den Brügger Kanälen, einen Brauereibesuch, … Nehmen Sie mit uns Kontakt auf um die verschiedenen Möglichkeiten zu besprechen oder ein maßgeschneidertes Programm auszuarbeiten.
In Prinzip sollten Kinder mindestens 12 Jahre alt sein und mindestens 35 kg wiegen um an einer Segway Tour teilnehmen zu können. Kinder unter 16 sind gesetzlich verpflichtet einen Helm zu tragen. Unabhängig von ihrem Alter müssen Kinder fähig sein um einen Segway zu steuern und unter Kontrolle zu haben da sie sich auch auf öffentlichen Straßen befinden, mit all den bekannten, täglichen Risiken: Verkehr, Lärm, Ablenkungen, andere Verkehrsteilnehmer… Mit einem Segway fahren ist nicht das Gleiche wie Fahrradfahren!
Um sich gut mit einem Segway zurecht zu finden, sollte man am besten zwischen minimal 35 und maximal 110 kg wiegen.
Für eine Segway Fahrt gilt für jeden die Verpflichtung um eine fluoreszierende Sicherheitsweste zu tragen. Wir stellen diese in unserem Segway-Büro zur Verfügung. Helmpflicht dagegen gibt es nur für Kinder unter 16. Ab 16 kann man selber entscheiden ob man einen Helm tragen möchte oder nicht. Auch Helme stellen wir in unserem Büro zur Verfügung.
An sich ist reservieren vorab nicht verpflichtet, wir können es aber sehr empfehlen. Ohne Reservierung wird die Möglichkeit größer dass man sich je nach der momentanen Situation, an eine andere Gruppe anschließen muss. Man sollte auch bedenken dass man in solchem Fall an einer Tour an dem von Ihnen gewünschten Moment nicht teilnehmen kann. Bei nicht vorab Reservierung arbeiten wir stets nach dem Prinzip: „Wer zuerst kommt, mahlt zuerst“.
Leider ist das nicht möglich. Um Segway Touren anbieten zu dürfen, brauchen wir eine Genehmigung der Stadt Brügge und dabei schreibt eine der Bedingungen ausdrücklich vor dass man nur begleitete Touren durch die Stadt machen darf. Ohne anerkannten Führer darf man dann auch nicht mit einem Segway durch Brügge fahren.